What Is Royal Mail Redirection, And Why Does Your Business Need It?
Missing important business mail is the equivalent of missing an important lecture in class. It tends to have a domino effect, potentially leading to consequences you didn’t even know existed. We are not saying that missing critical business mail is the world’s end.
But missing a vital mail and not knowing it could be critical for your business organisation. Fortunately, the Royal Mail redirection service can help businesses shift to a new address to ensure they don’t miss any crucial mail.
Moving a business organisation from one location to another is hard enough. The last thing you want is to go around solving problems caused by the wrong delivery of your business mail. It is also why business organisations could benefit significantly from redirecting mail to their new address.
This article discusses the role of Royal Mail redirection in business communication and how businesses can use it to their advantage. Below, you can find every detail you need to know about redirecting your business mail and how you can streamline your business mail communication.
What Is Royal Mail Redirection?
The Royal Mail Redirection service is a postal mail service from Royal Mail. It helps individuals and business organisations receive their mail without interruption when they move to a new address. You could shift your business address to the other side of the globe, and Royal Mail will still deliver your mail.
Your business gets several benefits when you opt for a Royal Mail redirection service. It is likely that you already have an idea of what these benefits are and how the redirection service can help your business. But here is a quick look at what the redirection service can do for your business organisation.
Never Miss Your Important Documents
The most apparent advantage of the redirect mail service is that it ensures that your business organisation does not miss important mail. You can imagine the consequences of missing critical mailers from your partnering or governmental organisations.
Missing important documents like mortgage statements, tax bills, business invoices, and similar documents could take you down a rabbit hole. Once you go down that way, there is no telling where it can take you.
Sometimes it could be nothing, and sometimes it may take you days, weeks, or months to repair the damage caused by a missed mail. It is always better to be safe than sorry. Hence, mail redirection UK is crucial for ensuring a restriction-free workflow for your business organisation.
Prevent Fraud And Protect Your Sensitive Information
Another reason to redirect mail for your business organisations is to prevent fraud and protect your business’s sensitive information. Companies receive all kinds of sensitive information via mail. Some could reveal your organisation’s financial information, sensitive customer information, or similar data.
Suppose you move your business organisation to another address without purchasing Royal Mail redirection service. In that case, there is a good chance that your sensitive mail reaches the wrong hands. It could lead to several problems, and you may even become a fraud victim. You can avoid all such issues by simply redirecting your business mailers.
Receive Home Mover Offers
Although this does not apply to business organisations, it is worth noting that Royal Mail provides special offers to home movers. It is relatively easy to redirect mail to individuals or personal addresses. Individuals can choose the duration for which they want to forward their mail.
Typically the duration for post office mail redirection is three or six months and can extend up to a year. After one year, Royal Mail assumes its customers to take the necessary steps to receive their mail at their new address. The customer can still choose to redirect their mail after this period to avoid any fraudulent activity.
How To Get Started On Royal Mail Redirection?
Getting started on your Royal Mail redirection service for your business is relatively simple. You shouldn’t place any complex problems while setting it up for your business or personal address. But knowing what you need to redirect your mail and how to apply for it can make things easier for you.
What Are The Things You Need For Royal Mail Redirection?
The Royal Mail redirection service is the same as any other unique postal service. You must specifically apply for the service. As your mail service, Royal Mail is only responsible for delivering to and from your business organisation.
You are responsible for updating the mail service provider in the case of an address change. Below are the details you need to submit to the Royal Mail for redirecting mail to your new address.
- Names and birthdays of everyone who requires mail redirection.
- The full address, including the postcode of the current and new addresses.
Additionally, you need a valid or active credit/debit card to access the redirection service. It is also crucial to note that you need to apply for the Royal Mail redirection service at least five working days before you want to activate it.
Royal Mail requires you to go to the post office to apply for a redirection service if the move involves more than eight people. You can apply to your nearest post office for the Royal Mail redirection service.
Royal Mail Redirection For Businesses
The way Royal Mail redirection works for businesses and individuals is slightly different. Companies must redirect their mail if they are shifting to a new premise or temporarily moving for a renovation. The need for securing business mail is more prudent than securing personal postal mail.
With personal mail, you are only responsible for your personal information. With business mail, you could be jeopardising the sensitive information of your company, its customers, and its employees. It means applying Royal Mail redirection for businesses is even more crucial than personal mail.
The Royal Mail redirection service for business organisations comes in two types, and they are:
- Business Mail Redirection
- Business Diversion
Business Mail Redirection
Suppose your business organisation is moving and is not inside a building that houses several businesses. In that case, you can use Business Mail Redirection. Your business should not share a single delivery point with other companies. You can use the business mail redirection UK service.
Business Mail Redirection ensures your customers and suppliers can effectively reach out to your business when you change addresses. By redirecting mail efficiently, Royal Mail ensures your business does not miss important business mail, including
- New orders.
- Invoices.
- Customer correspondences.
- Employee documents
- Governmental or legal documents/notices.
- And other essential business communications.
The Business Redirection service is best suited in cases where the entire company moves to a new address. Royal Mail is quick to set up the redirecting mail service, but it may sometimes take up to five days.
You also need to ensure that you provide your different organisation names to Royal Mail that you want to cover via redirecting mail service. Companies can apply online for business mail redirection or contact your Royal Mail Account Manager.
Business Mail Diversion
Business Mail Diversion offers the same service as Business Mail Redirection, except its premises are different. You can use this redirecting mail service if a part of your business organisation is moving to a different location.
The Royal Mail redirection service applies if a business organisation works out of a multi-occupancy building. Unlike Business Mail Redirection, more than one business uses a single delivery point.
Using the Business Mail Diversion service, you can divert your crucial business mail to any address in the UK. For instance, you divert all your business mail to a branch or premise that remains functional by redirecting mail.
The advantages of using Business Mail Diversion are similar to the standard post office mail redirection service. It lets you avoid the risk of compromising your business data, theft, and fraud. Royal Mail uses First Class Mail service for redirecting your business mail without a significant delay.
You can access the Business Mail Diversion service for three, six, and twelve months. An advantage of the Business Mail Diversion service is that smaller organisations with lesser than fifty employees can access Small Business Diversion service.
What Is The Cost Of Royal Mail Redirection Services?
The cost of Royal Mail redirection service can vary depending on different factors. Individuals and business organisations have different pricing for redirection services. Similarly, the price for Business Redirection and Business Diversion services can also differ.
It is essential to understand that the pricing for the different types of redirecting services is also different, and plan your business expenses accordingly. Below, we discuss the Royal Mail redirection service cost in different cases or scenarios.
Business Redirection Cost
As discussed above, the Business Redirection service applies when a company moves entirely to a new address. It is relatively easy for Royal Mail to redirect mail when a business does not share its delivery point with other organisations.
You can redirect mail to addresses within or outside the UK without a wild difference in pricing. In Business Redirection, the cost of mail redirection depends on the number of trading names. If you want to add more trading names to the list, you must pay the same fee repeatedly.
The table below shows the price for redirecting mail using the Business Redirection service for addresses inside and outside the UK.
| Redirection Destination | Duration | Pricing |
| Addresses Inside The UK | Maximum of 3 Months | £216 |
| Maximum of 6 Months | £321 | |
| Maximum of 1 year | £519 | |
| Addresses Outside The UK | Maximum of 3 Months | £252 |
| Maximum of 6 Months | £391 | |
| Maximum of 1 year | £666 |
It is worth noting that the price per trading name table above does not include abbreviations. You can use abbreviations of your company’s trading names without additional redirecting mail costs because they are free. For example, if your company name is John John, you can redirect mailers using JJ in the address for free.
Business Diversion Cost
Business Diversion costs come in two tiers. One rate is for standard-sized business organisations and another for small businesses with less than 50 employees. This type of redirecting mail cost is applicable for businesses if they want to divert mail to a small branch or pocket of the organisation.
The pricing for Business Diversion is significantly higher than that of Business Redirection. In the latter, the whole business shifts to a new address and pricing are per trading name. The price of redirecting mail in Business Diversion is per department/business name or response license number.
Business Diversion redirection is specifically for business organisations working within the UK. The redirecting mail cost, in this case, depends primarily on the duration of the service. Check out the following table to understand the pricing of Business Diversion for standard and small business organisations.
| Standard-Sized Business Organisations | |
| Duration | Pricing |
| Maximum of 3 Months | £3,660 |
| Maximum of 6 Months | £2,196 |
| Maximum of 1 year | £1,266 |
| Small-Sized Business Organisations | |
| Duration | Pricing |
| Maximum of 3 Months | £622.80 |
| Maximum of 6 Months | £385.20 |
| Maximum of 1 year | £259.20 |
Tips For Applying For Royal Mail Redirection Service
You must consider a few things before applying for the Royal Mail redirection service to ensure its smooth implementation. Keep these tips in mind before you apply for your business mail redirection from Royal Mail.
Tip 1: Apply Early
One of the common mistakes companies make when applying for the Royal Mail redirection service is waiting till the last minute. Royal Mail requires five working days to process and set up your redirection request. So, when the time comes, don’t wait till the last minute to apply for the redirection service.
Tip 2: Double-Check The Accuracy Of The Details You Submit
Before submitting your Royal Mail redirection request, double-check all the details you provide. For instance, individuals must provide the last names of the people living at the same address. Not doing so could result in the Royal Mail not redirecting the mail addressed to them.
Tip 3: Note The Timings
Regardless of whether you applied for redirection of post-Royal Mail, your incoming mailers will still have the old address on them. In other words, your mail reaches the postal delivery office corresponding to your old address first.
Royal Mail will redirect your mail to your new address via their First Class Mail service. It redirects the mail using International Standard mail if your new address is outside the UK. The Royal Mail redirection service takes at least one extra day to reach your new address.
Tip 4: Renew Your Royal Mail Redirection If Necessary
If the move was temporary and you end up staying in the new address longer than your initial plan, you must renew your redirection. The good news is that Royal Mail attempts to get in touch with you before your post office mail redirection service expires.
You can renew the Royal Mail redirection service for three, six, or twelve months for a standard address. If you use a PO Box address, the maximum period is limited to just six months. It is worth keeping this in mind whenever you need a redirection service.
Tip 5: Be Mindful Of The Exceptions
There are always exceptions to the services and their rules – the Royal Mail redirection service is no different in this aspect. Royal Mail may be unable to redirect your business mail if laws and restrictions prevent them from sending certain items. It applies to addresses inside and outside the UK. You can find more information about items restricted from redirection on the Australia Post website.
How To Streamline Your Business’s Mail Communication With PostGrid?
Implementing Royal Mail redirection for your business organisation is crucial, and there is no question about it. However, it is relatively easy compared to sending postal mail for your business organisation. Besieged the additional expenses, nothing makes the redirection of mail too complex.
Streamlining your business mail communication requires Royal Mail redirection only if you move your business. But sending direct mail is an integral part of your business organisation regardless of your business shifting locations.
In short, streamlining your postal mail communication is significantly more challenging than redirecting mail. Fortunately, you can use PostGrid’s direct mail automation software to overcome this challenge. It allows you to automate your direct mail services fully and even lets you automate its personalisation.
PostGrid’s automation solution simplifies the mailing process for your business. You can connect PostGrid’s direct mail API to your website, including your CRM solution. It allows you to personalise your business/ marketing letters and automate complex tasks like bulk mailing.
PostGrid plays a more vital part in optimising your business mail practice than redirecting mail via Royal Mail. But it would be best to consider both incoming and outgoing mail for holistically optimising your business mailing process. Therefore, mail redirection and direct mail automation are vital in optimising your business mailing process.
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